In the general event settings, you have the option of selecting time-based notifications, action-based notifications and the notification language of your notification template

Here you can select the templates you have created from the notification templates selected in the tenant settings.

Configuration of time-based notifications

Here you can set the time at which a specific e-mail should be sent automatically.

Edit one of the pre-set notifications or create a new time-based template yourself. 

Creating a new time-based notification

To create a new automated email, click on the button of the same name.

A new page opens on which you can maintain all the settings for creating a new time-based notification.

Assign a name, use an e-mail template you have created from the Content Manager (by clicking on the folder next to the Https line), 

select a target group and maintain all settings for sending e-mails (time, subject, BCC and calendar entry).

Editing an already created time-controlled notification template

Click on the pencil icon on the right-hand side of the notification. A user interface opens where you can make the following settings.

Activate notification

If the box is ticked, the email template you have activated will be sent automatically with the settings made below.

activate notification


Enter an internal name for your notification here. 

Email Template

Select a e-mail template from your Assets here.

Target group

Select a target group that should receive your e-mail automatically. You can choose between the following options:

  • All
  • Speaker
  • Participant
  • Organiser


The dispatch status of your automated e-mail is displayed here.

Time of email dispatch

Set the exact time at which your notification will be sent before or after the event.

Email Dispatch


With the recurrence setting, you can send your emails periodically (daily or weekly) before the event.

For example, you can send yourself or other organisers weekly emails about your current participant numbers.

recurrence pattern

Calendar entry

When activated, a calendar entry is also sent in your time-controlled e-mail.

Configuration of time-based notifications - send email

If you want to send an e-mail promptly, you can select it directly from your content management system using the "Send e-mail" button or enter it in the line, specify the target group and assign the e-mail properties. By confirming the "Send e-mail" button, the e-mail will be sent after 15 minutes.

Please note: The emails can only be sent if the reminder has been activated for your users.

send email settings

Configuration of action-based notifications 

Action-based notifications are triggered when a specific event occurs.

  • Sign up confirmations 

    This email is sent when a user registers for an event with a registration authorisation that is still pending.

  • Double opt in 
    This email is set and sent for anonymous user registrations. In this email, the user must confirm receipt of the email in order to receive a personalised access link to the event.

  • Participant invitation

    This email is sent to participants after they have registered and contains the participant's individual access link to the event. Depending on the participant system, the sending of this email must be activated.

  • User OTP (one-time password)
    This email is sent if a one-time password has been set for your event. This will be sent in a separate email after registration has been completed when the user attempts to take part in the event.

  • Invitations for speakers
    This email is sent to the speakers after a manual speaker creation or user import. This email contains the individual access link to the event.

  • Sign up rejected 
    This email is sent to anonymously registered users if their registration is rejected.

By clicking on the "plus" to the right of each notification, the settings for the action-based notification can be edited.

action based settings

Configuration of the notification language

Under "Language", select a template language that is generally valid for your event and that uses template variants for sending emails to users.