If you want to import users, you need an Excel file in xlsx format. You can download a valid template during the import process.



When you open the template, you will see the possible columns as well as sample values for the different columns. Please note that the columns FIRSTNAME, NAME, EMAIL and ROLE are mandatory and should not be deleted.


excel sample


Columns in User Import File


Firstname (column name FIRSTNAME)

The first name of the participants


Name (column name NAME)

The last name of the participants



Mail address (column name EMAIL)

The e-mail address of the participants.

A valid e-mail address includes an @ symbol and a . after the @ symbol. In addition, no . is allowed directly before the @ symbol and no space is allowed.



Role (column name ROLE)

The role of the participants.

Valid values are SPEAKER and PARTICIPANT. Pay attention to the correct spelling, typing errors are not recognised.

Find detailed information about the STREAMBOXY roles here.



Send Mail Notifications (column name SEND_NOTIFICATIONS).

A boolean value (TRUE/FALSE) indicating whether the user should receive mail notifications. 

Valid values are TRUE, TRUE or 1 for an approval and FALSE, FALSE or 0 for a rejection of the mail notifications.



Send Mail Reminder (column name SEND_REMINDER).

A boolean value (TRUE/FALSE) indicating whether the user should receive mail reminder. 

Valid values are TRUE, TRUE or 1 for an approval and FALSE, FALSE or 0 for a rejection of the mail reminders.


Notification Templates Language (column name NOTIFICATION_TEMPLATE)

Select the notification template language to send for the user.

Valid values are:


- de, DE for the German template,

- en, EN for the English template,

- it, IT for the Italian template,

- es, ES for the Spanish template,

- fr, FR for the French template,

- custom1, CUSTOM1 for the first custom template,

- custom2, CUSTOM2 for the second individual template,

- custom3, CUSTOM3 for the third individual template,

- custom4, CUSTOM4 for the fourth individual template,

- custom5, CUSTOM5 for the fifth individual template.



Login method (column name SIGNIN_METHOD)

The login method of the participants.

Valid values are ACCESSKEY and MICROSOFT.

Find detailed information about Attendee Registration and Login Options here.



External ID (column name EXTERNALKEY)

You can use this ID to add an ID from an external system like a customer ID from a CRM System or similar.


Hybrid attendee (column name IS_ON_SITE_ATTENDEE)

A Boolean (TRUE/FALSE) value that indicates whether the user checked in at a hybrid event onsite.

Valid values are TRUE, TRUE, or 1 for consent and FALSE, FALSE, or 0.



Find more information about participant management here.