What is in this article?

This article contains the following topics: 

• What is a Tenant User?
• What Tenant User roles exist?
• Where are the Tenant Users displayed in STREAMBOXY?
• How do I create and invite a Tenant User?

What is a Tenant User?

A tenant user is a user that was created for managing events (Backstage) or attending events (Stage) in your tenant.

Tenant user are created through invitation from an Administrator or implicit through attendee creation for an event.

What Tenant User roles exist?

The STREAMBOXY roles in the Stage are:

• Participant
• Speaker

The STREAMBOXY roles in the Backstage are:

• Administrator/ Organiser
• Read only access
• Event administrator
• Event user administrator
• Limited Access 

Detailed information on the individual STREAMBOXY roles can be found here.

Where are the Tenant Users displayed in STREAMBOXY?

You can view the tenant users in the settings of your tenant.

You will find the settings in the upper left corner of the STREAMBOXY Backstage.

In the navigation bar that opens, click on "Tenant users" to create and invite them.

By Default Only Users with role "Administrator" are shown. To view other user roles, you can change the filter in the Role Dropdown.

How do I create and invite a Tenant User?

As an admin, you can invite up to five tenant users. These users are authorised to use all the functions in the Backstage view. 

A tenant user can be added via the "+ Invite user" button. 

In the window that opens, you must now enter the first name, last name, e-mail address and select the type of registration (STREAMBOXY Account or Microsoft Account) as well as the Backstage Role. As soon as you click on "Invite new user", the newly created user will receive an email with a redirect to a password entry page - if this is the first time he or she is registered as a Tenant user.

In order to invite or create a new Tenant User, you must specify the following elements (mandatory): 

First name

Enter the first name of the corresponding person here. This information is mandatory.

Last name

Enter the last name of the corresponding person here. This information is mandatory.

E-Mail

Enter the e-mail address of the relevant person here. This information is not mandatory. 

Please ensure that the user has consented to the use of his/her e-mail.

Sign in method

For the Sign-in method, decide between the access key, the STREAMBOXY account, the Microsoft account of the corresponding person or a custom SSO account. "STREAMBOXY account" is selected by default. 

Detailed information on the Sign-in method can be found here.

• Access key
  The new tenant user receives an individual access key and can log in with it.
  Please note that access key users may only be created with the role "Limited Access". Further information on the Backstage role can be found in this article below.

• STREAMBOXY account
  If you want to add a tenant user with an existing STREAMBOXY account, enter the corresponding data (first name, last name, email address). This user will then receive an e-mail confirming that administrator rights have been granted for the corresponding tenant. The user can then select and manage the new tenant in the respective account in the tenant selection. 

• Microsoft Account
  If you want to add a user with an existing Microsoft account, only the selection that the user has a Microsoft account instead of a STREAMBOXY account changes. The registered user will also receive a confirmation e-mail.
  For some tenants, the STREAMBOXY admin account is entered for support purposes. If you delete this user, STREAMBOXY will no longer have access to your tenant.
  Support activities are no longer possible after removing the admin account. 

• Custom SSO account
  The new tenant user logs in with an Custom SSO account. You can find more information about Single Sign On at STREAMBOXY  here. 

Detailed information about the sign in method can be found here. 

Backstage Role

Select a Backstage role from the drop-down list for the corresponding person.

You can choose between the following backstage roles: 

• Limited Access
  If you select "Limited Access", the tenant user has no access to the backstage. The events are not displayed to them and they have no access to any settings or creation options. This setting is particularly important when creating event users. Explicitly creating tenant users with "Limited Access" is not reasonable.
    
• Read-only access
  If you select "Read-only access", the tenant user will see the backstage including the event overview and the setting options, but will not be able to edit, adapt or create new functions. The fields for editing are then greyed out and they cannot be clicked on.
  
  
• Event User Administrator
  If you have selected "Event user administrator", the tenant user can only view and edit the event user list and manually create, import or export event users. This tenant user then has no access to any other settings in the Backstage (other event settings and tenant settings).
  
  
• Event Administrator
  If you have selected "Administrator", the tenant user can only access and edit the event settings. This tenant user then has no access to the tenant settings.
  Detailed information on the event settings can be found here.
  
  
• Administrator
  If you have selected "Adminstrator", the tenant user has full access to all backstage settings (event settings and tenant settings).

By default, without further settings, "Administrator" is selected.

Further and detailed information on the Backstage role and the other STREAMBOXY roles can be found here.

Editing the Tenant User Settings

To edit the tenant user settings, click on the pencil icon next to the tenant user in the tenant user list. 

The following window "Edit user" opens. 

ATTENTION: This feature is currently in preview, more details can be found in this article. 

Here you can adjust the Backstage role and copy the stage access link to the clipboard. The sign up method cannot be adjusted afterwards. 

You can also manage the custom properties here.

Deleting a tenant user

You can delete a tenant user at any time by clicking on the cross next to the corresponding person.

The following window then opens, on which you must confirm the deletion.

Deletion removes the user's rights and roles.