What is in this article?


This article describes STREAMBOXY's subscriber management and refers to the individual subsections.




What does Participant Management in STREAMBOXY include?

In STREAMBOXY, participant management includes:




Overview

Attendees can be created and logged in to STREAMBOXY in a variety of ways.

This enables you to let your customers take part in the event as smoothly as possible.


This chart provides you with an overview of the different onboarding options.

If your approach is missing, please contact us!


 


Before the event

Creation of event users

Event users can be created in STREAMBOXY in four different ways. 


  1. Manually
    Event users can be     created manually in STREAMBOXY Backstage. 
  2. Importing users
    In addition to the creation of a single user, you can also     import several users at the same time. 
  3. API
    You can also create participants for your event in the STREAMBOXY Backstage via the     API interface of STREAMBOXY.
  4. User Self-Signup
    In addition to creating attendees, you can provide your event attendees with a user registration form that they can use to register and     sign up for the event on their own.  


When creating event users in STREAMBOXY Backstage, "Custom Properties" can be used. This allows, for example, the creation of user profiles with interests, address data, etc. 

 


Different roles in STREAMBOXY

In STREAMBOXY there are different roles that can be assigned to a person. 

A distinction is made between participant, speaker and administrator/organizer. 



Event user list

After the creation of event users, they are located in the event user list in the STREAMBOXY Backstage. 



The list contains the name, email address, creation and editing date, sign in method, response state, (Double) Opt in state, (Sign up) Approval and event role of each event user. 

In each of these categories, the event users can be sorted (by alphabet, most recent date, etc.). 



A search bar makes it possible to search and filter for individual event users. You can search by name or email address and filter by response state, Double opt in state, Sign up approval state, and/or event role.



The event user list can also be exported. In the course of this, the list including the access links is downloaded. 





Display of created event users

Once you have created an event user, it appears in the event user overview.

There you can see the name, the email address, the creation date, the date of the last edit, the login method, the assigned event role. Furthermore, the "Response" column shows you whether the event user has clicked on the access link or not.

Event User Overview




More options


Clicking on the three dots next to an event user gives you several options.

  • Edit event user
  • Remove event user
  • Copy individual access link
  • Resend invitation e-mail
  • Send manual email



Session permissions

Participants can be assigned different roles for individual sessions. These can also be different from the event role defined during creation and can grant permissions for different sessions. 




Login options for event user

There are different ways for participants to log in to the event, as long as they have been created in STREAMBOXY Backstage. 


  1. Access link
    Participants can login with an     individual access link, which will be sent in the invitation emails. The link is exclusively for this participant and already contains a key with which they are uniquely identified. A further login is then no longer necessary.
  2. Single Sign On (SSO) 
    Single Sign On allows your participants to log in with their Microsoft (Office 365) or Azure AD accounts. This option is standard for user sign on in many organisations, allowing them to use their existing user credentials. Participants will be redirected to your organisation's login page and will enter the STREAMBOXY Stage after successfully logging in.
  3. Via third party system and SSO Link
    If you would like to have another system connected, this can be connected via our     API interface. Please contact our support for more information.




Password query

Depending on the configuration, a further password query, a session password or a one-time password can be requested.


Session password

The session password is the same for all participants of the session and is sent by you as the organiser to the event users, e.g. by e-mail. 


One-time password

The requested password can also be a One Time Passcode (one-time password).

In this case, you will be automatically redirected to the entry page for the one-time password. As soon as you are on this page, the necessary one-time password is sent to the specified e-mail address in the background. 




After the event


Attendance export

After the conclusion of your event, you can download and evaluate the attendances of your participants.

All collected data will be output to you in our automatically generated attendance export.